Due to this accident I found myself stranded on the station last night, along with several hundred other people.
I don’t understand the train companies, whenever there is an incident, instead of telling the passengers what has happened to allow them to make other travel arrangements, they go silent. On arriving at the station last night I find all the boards greyed out and no announcements being made, three quarters of an hour later they tell us that a train has left Paddington to get to us in approximately half an hour. At this point half of the people on the platform leave, probably because they know they can get home another way rather than try to get on a rush hour train which will be overcrowded by the time it got to us.

Had they said that no trains had yet left Paddington half an hour earlier, they wouldn’t have been dealing with serious platform overcrowding as well as everything else. Insane.

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