When we launched Perch we were, in most cases gently, mocked for writing it in that language everyone loves to hate – PHP. We were quizzed as to why we were not using a trendy NoSQL database. Our technology decisions however, were entirely sensible. They were based on what we knew to be true – … Unfashionably profitable
After two weeks of travel around the USA and Canada, miles and miles of walking around Brooklyn and Manhattan, then three days of conference attending what would be top of your to do list? If “running a 10K” is your answer then I’m very happy to find a kindred spirit! I like to run in … Running in the USA – Rock and Roll 10K, Brooklyn
Since writing about my accident here I’ve had a few people get in touch who have found this blog via search engines as they are in a similar situation. So for anyone out there searching, I thought I would write up my experiences with trying to keep fit with a less than fully functional right … One armed in the gym – things you CAN do with a broken elbow
In my presentation about technical support, and in my chapter for the upcoming Smashing Book, I talk about support and the systems and methods we use at Perch to support our customers. In both the presentation and the chapter I suggest that people who are launching a product set up some sort of system from … Review of Snappy – Customer Service Simplified
Yesterday I read Mark Boulton’s blog post WYSIWTFFTWOMG and once again it highlights how little we have progressed in terms of how we as an industry provide modern content editing experiences, tailored for content that will and should exist beyond the boundaries of a web page. As a CMS vendor, with a product that has … WYSIWYG Editors still suck – and we only have ourselves to blame
While working on Perch, and while researching resources for my upcoming talks and workshops I read, listen to and watch a lot of interesting things. Some of those I then put into practice in my own business and collect data as to their success or otherwise. Last week I popped a mailing list signup into … Mailing list
I get a lot of email from new companies and products, some of which I have asked for, some of which is sent as the founder thinks I might be interested. That’s great – I love looking at new products and services, especially where they might be relevant to what we do. That said, there … I do not wish to be “reached out” to
My sixteen year old daughter has left school. She isn’t taking A Levels. In September she will begin a course at a top dance college, to even get a place there is a huge achievement. I’m hugely proud as she has worked so, so hard for it. I tell people of her plans and they … Nothing to fall back on
In April 2012 I pondered the need for somewhere for people like us, people who are running businesses online but are not chasing investment or a buy out, in my post A Community for the Bootstrappers. I didn’t take those thoughts further as I didn’t want to become list-mother to a barely populated community, and … The Bootstrapped Discuss forums
It will soon be six months since I smashed up my elbow. I’m writing, sat in the garden, on the hottest day of the year so far. Yet I’m still struggling with the repercussions of the snow and ice in January. The good news is the bones have healed well. My last set of x-rays … Stuck.