There was a great deal of interesting discussion last week based around a few blog posts. It started with a post on Medium entitled, The Myth of the Design Studio Turned Product Company written by Richard Banfield. Richard believes that the story of 37Signals, “unknowingly started the mythology that every design or development studio should … Making Your Product a First Class Citizen
In 2009 I was one half of a successful web development consultancy business, working alongside my husband developing sites for clients. We launched our product Perch as a side project alongside our client work. It became profitable within 24 hours of going on sale, has now taken well over half a million dollars in revenue, … Announcing The Profitable Side Project Handbook
The earliest blog post on this site dates from April 2001 and it started life as my personal blog. Ultimately it became the site from which I also promoted my books, speaking engagements and anything else I was doing as me, rather than as my business edgeomyseat.com. Every so often I have attempted some sort … A new site design
“I don’t feel it’s my job to insulate my children from the world, but rather it’s to be the best custodian of their future selves I can be. Most of the time that means preparing them with the knowledge and tools they’ll need, in this case it means understanding I don’t need to share my … Conversations with my teenager about the Internet
When we launched Perch we were, in most cases gently, mocked for writing it in that language everyone loves to hate – PHP. We were quizzed as to why we were not using a trendy NoSQL database. Our technology decisions however, were entirely sensible. They were based on what we knew to be true – … Unfashionably profitable
After two weeks of travel around the USA and Canada, miles and miles of walking around Brooklyn and Manhattan, then three days of conference attending what would be top of your to do list? If “running a 10K” is your answer then I’m very happy to find a kindred spirit! I like to run in … Running in the USA – Rock and Roll 10K, Brooklyn
Since writing about my accident here I’ve had a few people get in touch who have found this blog via search engines as they are in a similar situation. So for anyone out there searching, I thought I would write up my experiences with trying to keep fit with a less than fully functional right … One armed in the gym – things you CAN do with a broken elbow
In my presentation about technical support, and in my chapter for the upcoming Smashing Book, I talk about support and the systems and methods we use at Perch to support our customers. In both the presentation and the chapter I suggest that people who are launching a product set up some sort of system from … Review of Snappy – Customer Service Simplified
Yesterday I read Mark Boulton’s blog post WYSIWTFFTWOMG and once again it highlights how little we have progressed in terms of how we as an industry provide modern content editing experiences, tailored for content that will and should exist beyond the boundaries of a web page. As a CMS vendor, with a product that has … WYSIWYG Editors still suck – and we only have ourselves to blame
While working on Perch, and while researching resources for my upcoming talks and workshops I read, listen to and watch a lot of interesting things. Some of those I then put into practice in my own business and collect data as to their success or otherwise. Last week I popped a mailing list signup into … Mailing list